I Reservation  Eligibility

ⅰAccording to the unified arrangement of the university, only new international students (including self-paying and scholarship students) who will study at Zijingang and Yuquan Campus can get access to on-line accommodation reservations.

ⅱStudents of other campuses should go to the reception desk of the dormitory building on that campus and check in directly on registration date. Students from the "International School of Medicine of Zhejiang University" can log in to https://service.ism.zju.edu.cn/mob/zjuism/loading to complete accommodation application and the request for personal interest in dormitory arrangement within the designated time notified by the International School of Medicine. There will be notices on accommodation application and arrangement in mid-August 2025.

II Period of Reservation

ⅰZijingang: 9:00 am, August 26^th, 2025 to 17:00 pm September 1^st , 2025(Beijing Time, GMT+8)

ⅱYuquan: 9:00 am, August 28^th, 2025 to 17:00 pm September 3^rd , 2025(Beijing Time, GMT+8)

Note: Students enrolled in the Chinese Language and Culture program will attend classes at Zhejiang University’s Yuquan Campus. Due to limited dormitory availability at Yuquan Campus, a portion of rooms at Zijingang Campus will also be open for online reservation. Should vacancies arise at Yuquan Campus after the semester commences, Chinese language students accommodated at Zijingang Campus may apply to relocate to Yuquan Campus one month into the semester.

III Login Instructions

ⅰWebsite: http://dorm.zju.edu.cn

ⅱUser name: Application No. /Student ID No. (on the Admission Notice); if you do NOT have Application No., please visit the above website and query your username with your passport number.

ⅲPassword: The last six digits or letters of your passport number (e.g. if your passport number is A123456K, and then your password is 23456K). If you do NOT have a passport, then your password is 111111.

ⅳPlease refer to the attachment below to the detailed reservation procedures.

IV Payment Instructions

ⅰYou are required to pay the full amount of the accommodation fee and the deposit (scholarship students only need to pay the deposit and no accommodation fee will be charged) when you reserve dormitory. The reservation shall NOT be valid unless the fee is paid fully and successfully.

ⅱOnly online payments are supported. You are required to hold AliPay account or bank card with logo such as UnionPay, Visa, Master or JCB. You should also assure the function of online payment of your bank card works and your card has sufficient balance.

ⅲSome extra commission fee will be charged by the bank if you pay by the international credit card (Visa，Master or JCB). No extra commission fee will be charged by Alipay or UnionPay card.

ⅳThe online payment should be completed within 48 hours after confirming the reservation, or the system will cancel your reservation automatically.

ⅴYou are recommended to use FireFox Explorer or Google Chrome to make reservation and pay the accommodation fee. You could refresh the webpage or change other web explorer in case of webpage errors.

ⅵAfter finishing the payment, please wait patiently until the success webpage pops up. Avoid Making Duplicate Payments. You should click “My Account” to confirm the completed order with a successful payment.

V Other Important Information

ⅰAs dormitory rooms are limited, if you fail to make on-line accommodation reservation in time, we will not be able to guarantee on-campus accommodation.

ⅱYou should be responsible for the housing by yourself if you arrive earlier than September 6^th.

ⅲThe University does not provide family accommodation.

ⅳIf the room you successfully booked cannot be accommodated due to special circumstances, a room with similar conditions will be arranged for you.

ⅴStudents with successful reservations are not allowed to change to other rooms except for some special cases.

ⅵYou could look up more information about on-campus accommodation in the help document on the reservation webpage. The participation of the reservation indicates you are fully aware of and accept all accommodation regulations and policies of ZJU and you are required to sign a housing contract with ZJU prior to the payment.

ⅶIf you have any question about accommodation reservation, you are welcome to contact zdwfzx@zju.edu.cn, +86-0571-87951816 (consulting hours :9:30am~11:30am, 14:30pm~17:30 pm)

Attachment:

Accommodation Reservation Procedures